What time zones do you cover?
For report production we can cover the Asian news cycle and the US news cycle, providing you with reports typically by 8-10am depending on your requirements. In 2015 we will be opening a Dubai office to offer the same service to clients in Europe and the GCC states.
Can you bill me in X currency?
Our credit card processor will charge in US Dollars. We can also accept direct payments by wire transfer in Singapore Dollars and British Pounds
Do you provide monitoring for traditional print media
We do not provide monitoring of print media. We provide analysis of client provided soft copies.
We have a specific workflow - can you work collaboratively with us?
Yes. We generally work with clients in this manner using Google Docs or MS 365. We have own in house cloud based tools that clients can also incorporate into their operations to increase productivity.
Do you provide new-media monitoring?
Yes. We actively monitor online global news sources and supply clients with monitoring coverage and analysis
Do you have an API for your online monitoring product?
An API is scheduled for release in Q1 2015.
Do you monitor TV/Radio?
We incorporate analysis of TV and radio coverage into our reports when this data is provided by the client. We do not currently provide monitoring services for TV and radio however.